MB2-184 exam Dumps Source : Microsoft CRM Installation and Configuration V.1.2
Test Code : MB2-184
Test title : Microsoft CRM Installation and Configuration V.1.2
Vendor title : Microsoft
: 213 real Questions
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Microsoft has launched an liable Timeline extension for Google Chrome known as "web activities" that brings Timeline integration to Google's internet browser. identical to with Microsoft edge, this unique extension syncs internet looking actions with the Timeline feature on windows 10, making it more straightforward to prefer up historical activities and search through webpages you might beget visited currently.
The extension is purchasable now within the Chrome net store, and ties with your Microsoft Account. Microsoft says bringing Timeline assist to Google Chrome has been a "appropriate insider request" that individuals were inquiring for since Timeline became first added with the home windows 10 April 2018 replace. The extension is pretty primary, with only a few customization alternate options. simply deploy it, signal-in to your Microsoft Account, and you're first rate to go.
Microsoft additionally notes that it exist planning to insert Timeline usher for extra apps in the coming weeks and months, in an respectable effect up on its inspired via Insiders weblog:
As they rush into planning for future construction, they are specializing in yet one other Insider request: add usher for greater apps in Timeline. Browser aid turned into specifically high on their Insider's wish record — which lead the fresh introduction of their Chrome extension. Now, Timeline can now collect much more activities.
The extensions' description on the Chrome internet uphold moreover says that net actions will sync with Timeline on Android too, which is handy for people that consume the Microsoft Launcher. web activities by Microsoft is attainable now as a free extension for Google Chrome. down load it right here!
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while the clock is ticking for home windows 7, Microsoft is getting capable for an extra principal change over protection updates shipped to devices working the working equipment.
introduced in late 2018, the swap from SHA-1 to SHA-2 will ultimately grasp residence next month, and Microsoft says that windows 7 PCs could exist provided with a committed patch in this esteem on March 12.
essentially the most essential tidbit is that consumers who don't set up the SHA-2 patch will no longer exist provided with safety updates after July 2019. assist for windows 7 will near to an conclude in January 2020, so devices without this patch would technically exist left devoid of protection updates some half a year earlier.
“To give protection to your safety, windows working gadget updates are twin-signed the consume of each the SHA-1 and SHA-2 hash algorithms to authenticate that updates near without retard from Microsoft and beget been no longer tampered with throughout delivery. due to weaknesses in the SHA-1 algorithm and to align to trade requisites Microsoft will best mark windows updates the consume of the extra at ease SHA-2 algorithm completely,” Microsoft explains in a technical aid doc.subsequent deadline: July 2019
As AskWoody notes, the customary announcement became posted in November, and the goal for the SHA-2 patch became February or March.
Microsoft explains that dawn with July 16, 2019, it will race a determine on windows 7 SP1, home windows Server 2008 R2 SP1, and windows Server 2008 SP2 to investigate even if the March update is installed.
“Updates for legacy windows versions will require that SHA-2 code signing assist exist installed. The aid launched in March and April could exist required in an exertion to proceed to acquire updates on these models of windows,” it says.
windows 7 is currently the 2d most-used windows version on the market and it's projected to exit prolonged wait on on January 14, 2020.
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It's probably difficult to find a business, large or small, that doesn't consume Microsoft software. Whether it's Microsoft's Office productivity suite or the Exchange mail platform, Microsoft's software appears ubiquitous. But Microsoft isn't just about personal productivity products. It moreover has a suite of enterprise applications for enterprise resource planning (ERP) and customer relationship management (CRM). Dynamics CRM 4 is Microsoft's flagship CRM product that is seeing rigid competition from standalone CRM products from companies such as Salesforce.com. Microsoft in early 2008 moved to further extend the appeal of Dynamics CRM 4 by releasing a hosted version for customers that don't want to manage an on-premises product. In November 2009, Microsoft launched an aggressive initiative aimed at luring Salesforce.com customers away.
Microsoft Dynamics CRM 4 Integration Unleashed written by Marc J. Wolenik and Rajya Vardhan Bhaiya, presents proven techniques, best practices, and sample code for going far beyond the out-of-the-box capabilities of Dynamics CRM 4. The authors provide a step-by-step usher to integrating Dynamics CRM with SharePoint, Office Communicator, PerformancePoint, BizTalk, Silverlight, and other tools.
Wolenik, MCP, PMP and MBS CRM certified professional, is the owner of Webfortis, a consulting company based in Northern California. Webfortis specializes in solutions around Dynamics CRM and is a Microsoft Gold Certified Partner. Bhaiya, based in San Francisco, Calif., is an IT Solutions Architect with extensive undergo supporting large-scale Fortune 500 applications that consume and integrate Microsoft Dynamics CRM, SharePoint, and PerformancePoint.
I spoke with Wolenik and Bhaiya to dispute Dynamics CRM, its appeal to customers, and how it stacks up against the competition.
Linda Leung: Why should customers consider Microsoft for their enterprise software needs?
Marc Wolenik: If you consider Microsoft Servers and virtualization options, Microsoft already serves the enterprise space with their software. Enterprise ERP and CRM is an additional offering that Microsoft has been offering for over five years now. The handicap to using Microsoft for ERP and CRM across the enterprise is that the software is supported by existing infrastructure, technology and skill sets. Built on .NET technology, existing customers can easily extend their software across the enterprise — something that is not always an option with competitors.
Rajya Vardhan Bhaiya: Microsoft software provides a scalable and integrated system platform. The platform has capabilities to integrate with applications across various platforms and services.
LL: Why should customers select Dynamics CRM 4 compared to Salesforce.com or other established CRM platforms?
MW: First of all, Microsoft Dynamics CRM 4.0 IS an established CRM platform. Designed from the ground-up on .NET technology, it has been actuality for over five years, and has over a million people using it. Secondly, Microsoft Dynamics CRM is a much more than just "Customer" relationship management. The xRM initiatives that are available (whereby the "x" is anything management), allow organizations to consume Microsoft Dynamics CRM for more than just customer management and they beget seen organizations consolidate many LOB (line of business) applications onto the one platform.
Additional reasons to select Microsoft Dynamics CRM 4.0 include:
RB: Microsoft Dynamics provides a customizable and agile foundation that can exist configured to the trade process for a variety of organizations across sum industries. The higher-end services from Salesforce.com or other vendors provide configuration. But Microsoft Dynamics allows that on every version.
Here is a diminutive list of features that are superior in Dynamics:
LL: Microsoft rolled out an on-demand version of CRM 4.0 in early 2008. Did this wait on to expand awareness and interest in the market for Microsoft CRM?
MW: Absolutely. Customers are increasingly interested in cloud or on-demand software. The fact that Microsoft offered this, followed by SharePoint, Exchange and now Office as a hosted service shows that the product is develope enough to exist available on-demand.
RB: Yes, this increased awareness and people were more snug to confidence this application as "enterprise ready." People beget a perception that if something can race in a hosted/cloud environment, it is able to scale to the highest degree. Smaller organizations are considering this as the primary CRM system. This change is sprouting interests in medium size companies to switch to MS Dynamics CRM.
LL: What's the process that customers should proceed through to determine whether to opt for on-premises or on-demand CRM?
MW: Typically this conclusion process is made based on a technology conclusion — i.e. whether or not the infrastructure is in residence to uphold an implementation. Additional considerations comprise "rent or buy" decisions (there is usually a break-even point at just under three years), and wish (or lack) to integrate the system.
RB: The organization will necessity to equilibrium the cost of maintaining the servers vs. the cost of the network connectivity required for a hosted solution. It is recommended to beget redundant network connections, so that there is a backup connection for the clients to consume the hosted solution.
If an organization has offices across the globe they will necessity to beget sufficient network connections between the clients and the servers.
Network connectivity is the key determining factor between a hosted vs. non hosted solution.
Other things to consider are the integration required with other systems. For sample does the data necessity to synchronize with the backend system constantly?
LL: Integrating CRM with key Microsoft collaboration software such as Outlook and SharePoint is a key requirement of many customers. But established CRM providers, such as Salesforce.com, beget been providing as deep an integration to Microsoft for a while. How does Microsoft compete here?
MW: I would question the point about "deep" integration for several reasons. It is precise that competitors beget integration points however it is unlikely that anybody can effect it as well or as deep as Microsoft. When you scrutinize at the indigenous Outlook integration offerings for example, you will not find anything equal to that level of integration.
RB: Microsoft Dynamics CRM provides indigenous integration to Outlook and to other analytical tools dote transcend and Access. Other CRM providers usually require either a developer-level access, or usually beget an additional fee associated with the process.
Also, since sum products are from Microsoft, they beget an upgrade roadmap which will ensure upgrades and long term stability.
LL: On the other hand, one of the traditional limitations of hosted software is that customers beget to toil difficult to integrate the software with other enterprise systems, such as ERP, because the on-demand apps often don't easily uphold the APIs of those applications. How can customers overcome this?
MW: Hosted software has an inherent limitation with integration due to the nature of ERP system — i.e. they mind to exist on-premise. Because of this, most organizations are looking at performing a multi-platform integration whereby the ERP is hosted locally and the CRM is hosted and therefore there can exist challenges with the availability, accelerate and reliability of the systems. Microsoft Dynamics CRM overcomes this limitation by allowing you to effect an integration in a hosted environment, and if required bring the data in-house/on-premise.
RB: In a hosted CRM, you can race a synchronization utility on the identical network as the ERP system, which will communicate with Microsoft Dynamics CRM's Web Services. sum Web services are on the identical network port as the Web site, which makes the integration seamless.
LL: Even if you consume APIs to integrate hosted apps with existing enterprise software, how robust is that integration?
MW: Depending on the integration technology you implement, the integration can exist very robust. They beget three chapters on Scribe integration in their engage and this software has full redundancy built in. This is essential not just for a hosted application, but for an on-premise integration.
RB: APIs are the preferred approach for integration; this interface allows an abstraction layer between the data structure and the trade processes. When using the APIs, the system can/will invoke any workflows associated with that object. This will allow sum trade processes to exist executed properly, thus providing a stable and consistent CRM system.
LL: Some observers command that a limitation of CRM software is that it doesn't proffer the entire spectrum of relationship management, such as transaction management. How should customers ensure their CRM systems provide everything they necessity to race their business?
MW: This is completely untrue with esteem to Microsoft Dynamics CRM. Leveraging xRM, organizations can grasp handicap of any kindhearted of management, including transactions. They beget seen implementations consisting of Financial, Grant, Student, Vendor and Investment management just to title a few.
RB: Typically, sum transactions are managed through the ERP system, so it is recommended to effect the transaction management entities into read-only mode, and create a one-way sync between the ERP system and the CRM system. This architecture will provide higher visibility to the data.
LL: Microsoft is getting pretty aggressive in its marketing of on-demand CRM 4.0. In November 2009, the company offered customers six months' access to CRM 4.0 at no permeate if they signed a 12-month contract. Is this kindhearted of initiative attractive to customers? How should customers grasp handicap of these and any retaliatory moves by competitors?
MW: Well, this offering is only available if you are an existing customer of competing software — such as Salesforce.com. unique customers were offered the software at a reduced cost — $44 per user per month, with the previously separated advanced functionality (offline access, increased storage, etc.). If you scrutinize closely at the offering by competitors (where each module/feature has an additional price) and you compare the lone cost of $44 per user per month, and the 30 day free trial, there is a strong and compelling judgement to proceed with Microsoft Dynamics CRM 4.0.
RB: These kinds of initiatives are definitely helping the customers to adopt Microsoft Dynamics CRM; after sum in today's market, everyone is focused on saving cost and getting the most for the investment.
Customers should compare the ROI between various CRM systems with promotions dote this one. The other thing to consider is that once a conclusion is made to invest in a specific CRM system, typically the lifespan of that system is three years. Usually by then the trade process needs alterations, or maybe a significant change has been made to the CRM system that the organization needs to optimize trade processes.
LL: Microsoft eventual year eliminated restrictions that prevented customers from moving virtualized applications, which included CRM 4.0, to a different server more than once every 90 days. What other licensing restriction changes or other initiatives should Microsoft implement to originate CRM 4.0 more attractive and springy for customers?
MW: Microsoft Dynamics CRM licensing is very springy and allows organizations to re-use licenses if a user is no longer necessary (the system will automatically rush sum records associated with that user when they are deactivated). Additionally, with the Enterprise version, organizations can beget unlimited "tenants" or organizations within the system — allowing for a vast and robust xRM build-out if desired.
RB: Microsoft provides a springy licensing structure, and the license is associated to each vigorous user. When a user leaves, the organization can reallocate that license to a different user. This is one of the more bountiful license agreements for CRM system in the market.
LL: Final question: What has been your most memorable CRM 4.0 installation and why?
MW: My most memorable CRM 4.0 installation was for a customer located in San Francisco. They had intricate trade requirements and expected the installation to grasp several weeks. Instead they completed the installation in half a day, made the configurations with the other half and they were up and running the next day. The customer was amazed at how effortless everything was and interested to start using the system — not to mention note the surplus budget.
RB: The most memorable installation was with a customer who wanted to consume Microsoft Dynamics CRM as the front conclude to an SAP ERP system. The section that made this implementation consuming was the conversations regarding the trade processes and the requirement of specific attributes. They were not only defining the system, but moreover defining the trade process for the company.
In this Microsoft CRM special report, we've compiled the latest intelligence and information about Microsoft Dynamics CRM 4.0. You'll find exclusive coverage from Microsoft Convergence 2008, including CRM announcements from CEO Steve Ballmer. Read recent Microsoft CRM headlines and recommendation from their expert panel. Listen to podcasts featuring tips from experts and users on using Microsoft Dynamics CRM and watch a demonstration of Dynamics 4.0 by Microsoft executives.Microsoft Convergence 2008 coverage
Microsoft commits to enterprise, CRM, SaaS -- In his Convergence 2008 keynote address, CEO Steve Ballmer pledged that Microsoft is solemn about CRM and enterprise applications -- and hinted at on-demand ERP.
New features will wait on sell Dynamics CRM 4.0, Microsoft partners command -- Dynamics CRM 4.0's integration capabilities and multi-tenant architecture will bring unique sales and services opportunities, according to value-added resellers (VARs) and systems integrators (SIs) at Convergence 2008.Microsoft CRM intelligence headlines
NEW: Microsoft launches CRM Online -- Microsoft's on-demand CRM application is now available, and the company is taking aim at Salesforce.com.
Microsoft releases CRM 4.0, gears up for 2008, competition -- With CRM buyers looking to consolidate, supersede or install CRM, Microsoft is targeting usability and multi-tenancy with Dynamics CRM 4.0. However, CRM buyers beget many options to select from.
Microsoft to proceed Live with on-demand CRM -- Capitalizing on the success of Software and a Service (SaaS), Microsoft has made the conclusion to proffer CRM on-demand as section of its CRM 4.0 release.
Microsoft taking confederate hosting international -- In a rush to expand globally, Microsoft has added to its confederate hosting program abroad and is slashing pricing for the hosted version of Dynamics CRM 4.0 by nearly 40%.
Microsoft CRM targets usability -- At its annual Convergence conference in 2007, Microsoft stressed usability and tense integration between its CRM application and Office products. User adoption remains a key hurdle in the CRM market.Microsoft CRM podcasts
NEW: What you necessity to know about MS Dynamics 4.0 -- In this podcast, hear an overview of the unique features in Microsoft's latest CRM release, Dynamics 4.0. Find out about unique functionality from Richard Smith, founding confederate of Green Beacon Solutions, a Microsoft Dynamics reseller and consulting partner.
Click on the arrow to play the podcast:
Microsoft users give CRM tips -- Three Microsoft CRM users -- a marketing executive, a customer service manager and a systems manager -- share recommendation on implementing CRM.
Click on the arrow to play the podcast:Microsoft Dynamics CRM 4.0 screencast
In this screencast, Bill Patterson, group product manager for Microsoft CRM, demonstrates Microsoft's unique on-demand application, scheduled for release in the second quarter of 2008.Microsoft CRM expert advice
How does Microsoft CRM 4.0 integrate with Microsoft Office? -- Microsoft CRM expert Richard Smith explains how Microsoft Dynamics CRM 4.0 integrates with Microsoft Office. He moreover describes the major Office-integration enhancements in the unique release.
Microsoft CRM Live: Pricing and long-term options -- Learn about pricing and long-term options for Microsoft CRM Live, Microsoft's hosted CRM offering, in this expert tip. According to Richard Smith, CRM Live could exist a major competitor for Salesforce.com.
Estimating Microsoft CRM customization or configuration costs -- When estimating the cost of a Microsoft CRM customization, Smith urges users to crash down the functionality they are looking for in a CRM system. He moreover explains the incompatibility between customizing and configuring CRM systems.
Microsoft CRM and Siebel CRM On claim evaluated -- Resident expert Bill company explores the pros and cons of Microsoft CRM and Oracle's Siebel CRM On claim in this expert response.
Preview of Microsoft's advanced analytics tools for Dynamics CRM -- Read highlights of the advanced analytics tools available for Microsoft Dynamics CRM in this expert tip.
Information on Microsoft CRM pricing and revert on investment (ROI) -- When conducting an ROI analysis for Microsoft Dynamics CRM, the experts command that it is distinguished to understand how CRM can impact trade growth.
Microsoft Dynamics CRM server can exist integrated with WS-Federation protocol in WSO2 Identity server. Microsoft Dynamics Customer Relationship Management (CRM) is a trade solution to wait on develop leads, nurse contacts, track your sales, and uphold your customers happy. Generic consume case is to connect and authenticate the CRM users with vigorous Directory store which is supported by Microsoft product. But here they will exist discussing how Identity server can exist integrated to authenticate this user space.
Microsoft Dynamics CRM supports claims based authentication using the WS-Federation (Passive) protocol. Typically, claims are configured with ADFS as the Service Provider to handle authentication requests with the claims provider. Optionally, CRM can consume a custom Security Token Service (STS) in order to enable federated authentication. The WSO2 Identity Server provides a secure token service by default.
Identity Server 5.2.0 doesn’t beget a passive sts meta data endpoint out of the box. In order to uphold using the Identity Server with CRM, a custom metadata file needs to exist generated and it should exist accessible to the CRM claims configuration wizard, which will give CRM the STS passive endpoint and private key for signing of claims. They define the aforementioned metadata file (named as metadata.xml) resides in <IS_HOME>/ repository/deployments/server/webapps/mex/metadata.xml. But if you are using Identity Server 5.3.0 onwards you don’t necessity to add this file. It’s there in the vanilla pack.
Following is a sample metadata.xml file. The simplest pass to gain this working with 5.2.0 pack is to copy two webapps named mex and mex-ut from 5.3.o pack.
Few distinguished entities in the above xml are described below.
Microsoft Dynamics CRM can exist setup with internal claims based authentication, or further secured for external claims based authentication as an Internet Facing Deployment (IFD). Using an Internet Facing Deployment changes the URL structure CRM uses to load organizations, and thus has an effect on the settings required in the Identity Server.Configuring user stores
Users necessity to exist configured within the Identity Server in order to effect authentication. This can exist done by manually adding users to the Identity Server or connecting directly to an LDAP server with email username enabled. The only requirements are that the user records represented in the Identity Server must beget a username domain in the format of email@example.com or DOMAIN\username in order to correctly log in to CRM, and that username domain matches a username domain within CRM.Configuring the service provider
Within WSO2, a service provider needs to exist created to limn the Microsoft Dynamics CRM server that requests for tokens. The only two items that must exist setup within the service provider configuration are the inbound authentication WS-Federation (Passive) configuration, and the claims configurations. If CRM is moreover configured for IFD, a service provider needs to exist created to limn each organization that requests for tokens due to how CRM handles the organization’s URLs.
Within the service provider, in the inbound authentication section, a Passive STS realm and Wreply URL must exist defined under the WS-Federation (Passive) Configuration area. This value should match the CRM server realm title and URL. Typically, the URL will exist in the format https://servername.domain.com/ (for non-IFD) or https://orgname.domain.com/ (for IFD). For IFD servers, one server provider must exist created for each organization, with each one having the specific organization’s URL set as the Passive STS Realm in the Inbound WS-Federation authentication settings. Ensure that the trailing “/” is included, as CRM appends this by default to sum its endpoints and the values must match exactly.
Figure 1 : Adding Dynamic-CRM service provider.
2. Expand the pretense Configuration section. Claims must exist configured in order to log the requester into CRM as the reform user. Microsoft Dynamics CRM expects two specific claims returned from the STS. They are as follows
In order to retrieve these values from WSO2, map the local pretense value to the CRM value. First they necessity to create material claims using he IS pretense manager module. You can succeed my previous articles on how they created custom claims in Identity server to facilitate the pretense mapping scenarios. Basically in here they beget to create two custom claims to map the aforementioned claims, namely ;
Figure 2 : Adding custom pretense mappings
Once that’s completed, under pretense configiuration menu under the service provider, select http://schemas.xmlsoap.org/ws/2005/05/identity/claims/name pretense as the subject pretense URI. This sample assumes that the http://wso2.org/claims/logonname contains the username domain and the https://wso2.claims/upn contains a DOMAIN\username or firstname.lastname@example.org formatted domain that matches up to a username that exists in the CRM organization that is being accessed. Below is the sample pretense configuration page.
Figure 3 : Custom pretense mappings with the service provider
As the final step, update the service provider page. Next rush is to Configure Microsoft Dynamics CRM in order to integrate with WSO2 Identity server.Configure Microsoft Dynamics CRM
In order to authenticate with a security token service, CRM expects federation metadata that contains specific details about the service. It requires the certificate that the STS uses to mark the responses as well as the passive STS endpoint for the WSO2 server, in addition to the claims expected. This file needs to exist hosted somewhere accessible to the CRM server.This is the metadata.xml file that i beget mentioned at the dawn of my post. Now let me list down the steps to followed.
Figure 4 : Configuring claims based Authentication with Microsoft Dynamics
2. Click next and Enter the metadata URL for IS 5.2.0. WSO2 Identity Server 5.2.0 natively does not beget a metdata URL so one has to exist manually created and dropped into a directory (for sample authenticationendpoint) on the Identity Server. From IS 5.3.0 onwards, this file metadata.xml file would exist reside at <IS_HOME>/ repository/deployments/server/webapps/mex/metadata.xml. Below is a sample metadata.xml.
If Identity Server’s certificate is not a trusted certificate and if your identity server is running on a different domain other than localhost you may gain an error in one of the next steps aphorism that this mex endpoint cannot exist reached. To avoid this you necessity to add Identity Servers public certificate as a trusted certificate in your server machine.
In order to effect that double click on the crt file and the proceed install Certificate.
You can either install this certificate either to the current user or to the local machine. Let’s proceed with Local machine.
Then from the next dialog box select “Place sum Certificates in the following Store” and browse where you necessity to install this. From the directories you gain you can give “Trusted Root Certification Authorities” so that this will exist trusted by your server and there wont exist any issue while trying to connect to mex endpoint.
As i mentioned earlier in my post , you necessity to change the corresponding attributes listed in (1) — (7) according to your server environment. (i.e hostname, port, private key, mex/active-sts/passive-sts endpoints)
Figure 5 : Configuring and pointing metadata.xml
As mentioned earlier, WSO2 Identity Server 5.2.0 natively does not beget a metdata URL, hence you beget to manually create and drop this metadata.xml into a directory on the Identity Server. (For the ease i beget used authenticationendpoint folder for now).
Note : You just necessity to ensure that this file needs to exist hosted somewhere accessible to the CRM server.
3. On the next screen, select the encryption certificate to exist used to communicate with Identity Server. Here you can consume the default public certificate of WSO2 Identity server.
While you are trying to select your certificate you may not descry your certificate under listed certificate. Again you necessity to succeed the steps you followed in step 2 to and add it to “Personal” to it to exist listed under certificates.
Figure 6 : Certificate used to encrypt the data sent between the STS and CRM
4. On the next screen, you should descry a confirmation of the metadata url and encryption certificate. Just dote the screenshot below.
Figure 7 : Confirmation of the metadata url and encryption certificate
5. On the next screen, verify sum of the information is reform and click Apply. Then reboot the CRM server for the changes to grasp effect.
Now, let’s rush on and descry the effects of Dynamic-CRM with the WS-Federation configuration.
Figure 8 : Redirecting to WSO2 IS for the authentication.
3. If you beget given the credentials correctly redirected back to Dynamic CRM and User is authenticated showing below.
Now you beget successfully authenticated to Dynamics CRM. You beget now successfully logged into Microsoft CRM Server with Identity server using WS-Federation protocol. In my next post they will exist discussing the how WS-Trust protocol can exist used to logged into Microsoft CRM Outlook connector with Identity server.
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Issu : https://issuu.com/trutrainers/docs/mb2-184
Scribd : https://www.scribd.com/document/354061538/Pass4sure-MB2-184-Microsoft-CRM-Installation-and-Configuration-V-1-2-exam-braindumps-with-real-questions-and-practice-software
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