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1Z0-971 exam Dumps Source : Oracle Incentive Compensation Cloud 2017 Implementation Essentials

Test Code : 1Z0-971
Test name : Oracle Incentive Compensation Cloud 2017 Implementation Essentials
Vendor name : Oracle
: 75 real Questions

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Oracle Oracle Incentive Compensation Cloud

eVerge neighborhood Wins Prestigious Oracle Excellence Award for specialised associate of the yr – North america in Mid-Market Cloud solution | killexams.com real Questions and Pass4sure dumps

SAN FRANCISCO--(company WIRE)--Oracle these days awarded eVerge group with its 2015 Oracle Excellence Award for specialized partner of the yr – North the usa in Mid-Market Cloud answer. The award recognizes eVerge group for his or her commitment to convey imaginative, specialized options and functions in response to Oracle utility and hardware.

eVerge group was introduced the 2015 Oracle Excellence Award for specialized associate of the 12 months – North america in Mid-Market Cloud retort for demonstrating a powerful and imaginative technical and functional climb of an integrated Oracle HCM Cloud and Oracle Incentive Compensation solution.

The Oracle Excellence Awards for specialized companion of the year encourages innovation by passage of Oracle PartnerNetwork (OPN) individuals, who expend Oracle’s items and know-how to create value for shoppers and generate novel company abilities.

“eVerge group is pleased with its dazzling tune record of offering innovative cloud solutions that their customers occupy Come to are expecting from their crew,” stated eVerge neighborhood President and CEO Esteban Neely. “we're completely lucky that Oracle has recognized their commitment to excellence with these awards.”

“eVerge community has confirmed a very wonderful degree of innovation in providing proven, Oracle-primarily based cloud solutions that may resolve their joint shoppers’ most vital company challenges,” observed Terri corridor, community vp, North the usa applications Alliances and Channels income, Oracle. “We congratulate eVerge group in reaching the 2015 Oracle Excellence Award for specialized associate of the year – North the united states in Mid-Market Cloud. This success is a testomony to their dedication to excellence and to offering valued clientele solutions that drive actual business value and consequences.”

About eVerge neighborhood

founded in 1993, eVerge community refines enterprise tactics and promises functions tailor-made for industrial and public sector consumers focusing on company Intelligence (BI), client suffer (CX), commercial enterprise assistance management (EIM), commercial enterprise resource Planning (ERP) and Human Capital administration (HCM). eVerge community is a Platinum degree member of OPN that implements utility solutions in leading companies right through the Americas. For extra suggestions on eVerge group, consult with www.evergegroup.com.

About Oracle OpenWorld

Oracle OpenWorld 2015 gives you the gold criterion cloud adventure. The trade’s most faultfinding enterprise conference includes heaps of tutorial periods and contours demos and exhibitions from tons of of partners and valued clientele from world wide showcasing Oracle’s comprehensive cloud choices, including an integrated stack of purposes, platform and infrastructure functions, in addition to converged techniques and industry options. Tens of thousands of in-adult attendees and hundreds of thousands on-line profit advantageous product and business-specific insight to animate them seriously change their companies with Oracle. Oracle OpenWorld 2015 is being held October 25 through October 29 at the Moscone focus in San Francisco. For more counsel; to register; or to monitor Oracle OpenWorld keynotes, sessions, and more, visit Oracle OpenWorld 2015. live a piece of the Oracle OpenWorld dialogue on Twitter #oow15, fb, and the Oracle OpenWorld weblog.

About Oracle PartnerNetwork

Oracle PartnerNetwork (OPN) really wonderful is the newest version of Oracle's partner program that provides companions with tools to greater develop, sell and attach into upshot Oracle options. OPN really expert offers elements to coach and aid really expert information of Oracle items and solutions and has advanced to respect Oracle's becoming product portfolio, partner base and company possibility. Key to the latest enhancements to OPN is the capability for partners to distinguish via Specializations. Specializations are done through competency construction, business results, abilities and proven success. To determine greater hunt counsel from http://www.oracle.com/companions.

emblems

Oracle is a registered trademark of Oracle and/or its associates.


Emirates NBD rankings with Oracle Cloud | killexams.com real Questions and Pass4sure dumps

Emirates NBD, a number one pecuniary institution in the location, has stated a elevate in earnings performance following the implementation of Oracle cloud solutions.

The bank has carried out Oracle Incentive Compensation management retort to power enhanced revenue performance.

The adoption of Oracle’s compensation utility follows Emirates NBD’s these days introduced AED 500 million dedication to further digital innovation and multichannel transformation of its approaches, products and services.

earlier than the brand novel implementation, the bank adopted guide strategies for compensation calculation. The Oracle cloud platform now provides precise time access to performance data and empowers the bank’s revenue and fork managers to get timely operational and strategic selections.

“As a bank that values digitisation to enrich business efficiency, we're delighted to proceed their long standing partnership with Oracle,” commented Suvo Sarkar, senior govt vice chairman, Retail Banking and Wealth management at Emirates NBD. “We faced a pressing business challenge which become the should view the revenue crew performance on a daily groundwork to live able to get required interventions to optimise productivity. The Oracle platform equips us to align and control their frontline superior, leading to superior performance and productivity.”

“Oracle cloud options for the banking sector occupy been developed with an direct to drive innovation and transformation by means of increasing enterprise agility, reducing expenses and cutting back IT complexity”, said  Arun Khehar, senior vice chairman ECEMEA, functions business Oracle. “we're delighted that Emirates NBD has finished its strategic enterprise objectives with Oracle options. Emirates NBD is on the forefront of the digital transformation pressure in the UAE and they look forward to collectively reaching many more milestones”.    


Oracle boosts OPN Incentive application and builds two-tier distribution for cloud | killexams.com real Questions and Pass4sure dumps

At trendy international virtual Oracle PartnerNetwork (OPN) kickoff event, the vendor laid out its associate passage for fiscal 12 months 2015 (FY 2015), including novel classes, enablement materials and compensation, and highlighted key product focal point areas for the year ahead, together with accelerated opportunities with Oracle Cloud.

The sixth virtual suffer of its kindly for Oracle's 25,000 partners worldwide become hosted by means of prosperous Geraffo, senior vice chairman of worldwide alliances and channels and Oracle's novel channel chief, and additionally featured Oracle President stamp Hurd, Thomas Kurian, executive vice president of product development, and John Fowler, executive vice chairman of techniques, as key audio system, in addition to other Oracle executives.

suitable of mind for companions is compensation. today, Oracle introduced adjustments to the OPN Incentive application, particularly, enhancing on the passage it pays associate rebates. Going into repercussion with FY 2015 business, the supplier will stream from quarterly to month-to-month accomplice rebate funds.

companions will even live capable of rep hold of incremental rebates for selling Oracle's virtual Compute equipment, an built-in, utility-described converged infrastructure system, which has been brought to the vendor's Strategic Product listing. 

the day gone by, Oracle delivered the latest version of the Oracle virtual Compute equipment, an engineered tackle offering.

In FY 2015, anticipate to hear Oracle provide details on how it guarantees to simplify the OPN Incentive program for partners selling Oracle application on Oracle hardware techniques.

Cloud was a strategic focus of attention for Oracle in FY 2014, and the supplier vows to build momentum in FY 2015 in cloud options, together with IaaS, PaaS and SaaS, according to Joanne Olsen, senior vice president of North American sales, consulting and world channel functions, who stated that with out companions, Oracle would not occupy ended the fresh quarter with its top of the line cloud bookings to date. earlier this month, Oracle reported often authorized accounting principles (GAAP) Cloud SaaS and PaaS revenues had been up 25% to $322 million, and IaaS revenues were up 13% to $128 million within the fourth quarter.

"Co-promoting as a percent of SaaS bookings grew every quarter via FY 2014. That means that partners grew in participation, affect and in winning offers with Oracle," she said.

in keeping with the vendor, greater than 600 associate agencies occupy done Cloud Specializations and 15,000 people occupy completed Oracle Cloud professional certifications.

these days, Oracle announced a brand novel two-tier distribution software for the Oracle Cloud portfolio and should attain out to value-added distributors (VADs) to attain extra companions and greater shoppers. In particular, Oracle will reckon on these VADs to determine and allow companions which are top of the line example to convey cloud implementations and managed capabilities.

Like cloud, Oracle's engineered methods, vertically integrated hardware and software choices, is a key strategic product focal point for the dealer. in keeping with Oracle, ISVs play a key office available in the market penetration of those techniques.

Oracle nowadays introduced that it elevated certifications for the Oracle Exastack application for ISVs. companions can now gyrate into licensed as Exastack equipped or Exastack Optimized in Oracle Database tackle and Oracle massive facts appliance.

experience attendees occupy been also reminded that on June 10, the vendor launched a cellular version of its OPN options Catalog for businesses to identify Oracle partners for his or her business.

To optimize their OPN options Catalog profile, companions may additionally need to seize Oracle's options Catalog working towards for top-quality practices. greater than 30,000 clients search the OPN solutions Catalog each and every month, the company said.


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Oracle Incentive Compensation Cloud 2017 Implementation Essentials

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The Hackett Group, Inc. (HCKT) CEO Ted Fernandez on Q4 2018 Results - Earnings convene Transcript | killexams.com real questions and Pass4sure dumps

No result found, try novel keyword!Oracle ERP, EPM and analytics business, or EEA, continue to get progress as cloud revenue growth exceeded the decline in on-premise implementation ... 42% in the fourth quarter of 2017, primarily due ...

NCR (NCR) Q4 2018 Earnings Conference convene Transcript | killexams.com real questions and Pass4sure dumps

Image source: The Motley Fool.

NCR (NYSE: NCR)Q4 2018 Earnings Conference CallFeb. 7, 2019 4:30 p.m. ET

Good day, and welcome to the NCR Corporation fourth-quarter fiscal-year 2018 earnings conference. Today's conference is being recorded. At this time, I would like to gyrate the conference over to Mr. Michael Nelson, vice president of investor relations.

Please travel ahead, sir.

Good afternoon, and thank you for joining their fourth-quarter and full-year earnings call. Joining me on the convene today are Mike Hayford, president and CEO; Owen Sullivan, COO; and Andre Fernandez, CFO. Before they rep started, let me remind you that their presentation and discussions will comprise forward-looking statements. These statements reflect their current expectations and beliefs, but they're matter to risks and uncertainties that could cause actual results to disagree materially from those expectations.

These risks and uncertainties are described in their earnings release and their periodic filings with the SEC, including their annual report. On today's call, they will also live discussing inevitable non-GAAP pecuniary measures. These non-GAAP measures are described and reconciled to their GAAP counterparts in the presentation materials, the press release dated February 7, 2019, and on the investor relations page of their website. A replay of this convene will live available later today on their website, ncr.com.

With that, I would now like to gyrate the convene over to Mike.

Thanks, Michael, and thank you for joining us today for their fourth-quarter and full-year 2018 earnings call. I will start with some of my views on the business before turning it over to Andre, who will review their fourth-quarter and full-year 2018 pecuniary performance, as well as contend their outlook for 2019. Then Owen, Andre and I will seize your questions. I'll start on coast 3 with my thoughts on not just the fourth quarter, but also the terminal nine months I've spent as CEO and where NCR is as they enter 2019.

The fourth quarter was in line with their expectations, while the full year was within the guidance range they provided on their second quarter earnings call. The results demonstrate the progress they are making improving their execution and stabilizing their business. As I've stated in the past, their primary goal in 2018 was to seize custody of their customers, to help execution around their novel product introductions and start to build a stronger and more efficient NCR. The fourth quarter included some highlights that showed the success we're having executing their strategy and laying the groundwork for improved performance in the years ahead.

First, their services business continues to generate improved margins via the ongoing implementation of their transformation initiatives. Second, they grew their recurring revenue in the quarter and for the full year. And third, their manufacturing network restructuring resulted in a significant ramp-up of hardware production and lower costs than in the third quarter. As they previously discussed, in the second and third quarters, they experienced challenges with their hardware delivery, including supply chain issues with the rollout of their 80 succession ATMs, production manufacturing ramp-up at their outsourced partners and difficulty scaling their novel distribution center.

As they enter 2019, they believe these issues are largely behind us. In the fourth quarter, they entered the payments business through the acquisition of JetPay, which provides NCR with the capacity to present turnkey, integrated point-of-sale and payment bundles to their customers. Their entry into payments processing supports their strategy of accelerating growth and shifting the amalgamate to more software and services-led recurring revenue. Lastly today, they are introducing their full-year 2019 guidance targets.

Andre will review their outlook in more detail during his remarks. Their guidance is consistent with the strategic blueprint they outlined at their November 7 investor day in novel York. They will waddle from stabilizing the business to returning to growth as they invest in their strategic growth platforms. coast 4 outlines the value creation blueprint they shared at their recent Investor day.

Our strategy for creating long-term shareholder value is threefold: No. 1, drive top line revenue growth by investing in their strategic platforms. No. 2, continue to shift their business amalgamate to recurring revenue streams and away from hardware toward software and services-led offerings.

And No. 3, a keen focus on optimizing their spend to help their operating margins. On coast 5, their investments in their products will live focused on areas that accelerate the amalgamate shift and champion revenue growth. These are businesses where they currently occupy tough assets that they believe they can leverage for growth, including a tough market share, competitive product offerings and/or tough brand distribution and service.

The platforms comprise digital first banking, where they will live increasing investment in digital insight until they capture market share. They will also accelerate investments in their next-generation multi-vendor ATM software solution, as well as in their transaction processing software. Next, in digital first restaurant, they will accelerate investment in their Aloha cloud point-of-sale solution as they migrate from a software license to a subscription model. Likewise, in digital first retail, they will continue to invest in Emerald, their next-generation cloud-based retail point-of-sale solution, which also facilitates the transition to a subscription model.

In digital connected services, they will continue to invest in technology such as remote and predictive diagnostics, which will drive efficiencies and generate incremental margin expansion in services. In digital convenience and fuel, they will accelerate investment in their Optic solutions to present additional features, including integrated payments and EMV certifications. Finally, in digital tiny business essentials, they will expand their NCR Silver product capability, including the full integration of payment. They will also extend marketing spend to accelerate adoption.

These six strategic growth platforms are areas where they are delivering proven value and competitive edge to customers today. During 2019, they will live prioritizing investments in these six platforms through increased spend as they accelerate software-related investments to further strengthen their growth profile. This approach will result in higher CAPEX in 2019 as they tow forward investments, resulting in capital allocations that will live weighted more heavily toward internal investments than targeted M&A. It's necessary to note that while their capital allocation priorities occupy shifted toward higher internal investments and reduced M&A in 2019 relative to what they occupy previously targeted, their overall capital outlay remains largely the same.

We are accelerating investment back into their business, but we'll continue to perceive for inorganic opportunities that are consistent with their digital first and recurring revenue focus. On coast 6, they provide an update on their productivity initiatives, which they mentioned on their terminal call. They simplified this around three key areas. First, they continue to grow their services revenue and margin through their productivity actions.

We've had powerful success with this program, as evidenced by the performance of their services segment in both fourth-quarter and full-year 2018, which obtained an operating margin improvement by 110 basis points over 2017. Second, their hardware manufacturing transformation initiatives aimed to extend their plant utilization rate, lower their overall cost and facilitate a waddle to more variable production model in partnership with third parties. As you know, in 2018, they successfully closed three facilities and began to outsource manufacturing, production and logistics. Finally, their blueprint to help productivity also includes a targeted reduction of other expenses, including SG&A and other discretionary items, to generate at least $100 million in savings in 2019.

We believe these cost actions will address some of the cost creep they occupy had in recent years, as well as offset some of the incremental costs they pan in 2019. Andre will address this in greater detail in a few minutes. With that, let me pass the convene over to Andre.

Andre Fernandez -- Chief pecuniary Officer

Thanks, Mike. touching to coast 7, in an overview of their fourth-quarter pecuniary performance. Consolidated revenue was $1.8 billion, up 1% as reported and up 3% constant currency. Revenue was driven by growth in their services and hardware businesses.

Our non-GAAP obscene margin rate decreased 180 basis points as reported and 200 basis points constant currency. Margins contracted in their software and hardware segments, which was partially offset by ongoing margin growth in services as their process improvement initiatives continue to seize hold. Non-GAAP EPS was $0.84 and in line with their expectations. Free cash tide was $317 million in the quarter, which was impacted by lower earnings year over year and higher inventory associated with increased hardware production as well as the cash repercussion of their restructuring in Q4.

I'll speak more about their restructuring activity shortly. coast 8 shows their pecuniary highlights for the full year. Revenue was down 2% on both an as-reported and constant currency basis. The revenue decline was driven by lower hardware sales, which was partially offset by higher services revenue.

We continue to get progress expanding their recurring revenues, which increased 3% in 2018 and comprised 46% of total revenue. For the full year, their non-GAAP obscene margin rate decreased 140 basis points constant currency, driven by higher costs in their software and hardware segments. Non-GAAP diluted EPS was $2.62 for full-year 2018, which was within their guidance range. Free cash tide for the year was $223 million, below recent guidance and which was negatively impacted by higher working capital, driven by a higher hardware backlog at year-end and as a result, seasonally higher production expected in the first quarter of 2019.

Moving on now to each of their segments. coast 9 shows their software segment results. Software revenue was essentially flat year over year, excluding FX. Software license revenue was down 4% constant currency due to lower unattached sales, primarily in banking, partially offset by higher ATM-related license revenue in connection with higher ATM sales.

Software maintenance revenue declined 5% constant currency due to lower software license revenue from prior periods. Cloud revenue was up 5% constant currency and was helped by the addition of their JetPay acquisition in December. Operating income was down, driven by higher third-party software content, partially offset by lower SG&A and was helped by some of the restructuring actions taken in Q4. coast 10 shows their services segment results, which enjoyed a tough quarter.

Top line revenue and obscene margin increased 5% and 16%, respectively, constant currency. They continue to benefit from a greater volume of managed service offerings and increased participate from their current installed base. Services margins continued to expand as a result of their Mission One transformation initiatives, which occupy improved productivity and efficiency. touching on to coast 11, which shows their hardware segment results.

Revenue increased 4% constant currency, with ATM revenue up a tough 26%. During their terminal earnings call, they projected a ramp-up in ATM production to fulfill a growing backlog as they alleviated supply chain constraints related to their ATM 80 succession product line earlier in the year. The result was a meaningful extend in their backlog conversion rate, which resulted in tough ATM revenue performance during the fourth quarter. While they came up a bit short of hitting their target for flat ATM revenue for the year and were down 3%, they were pleased with their performance in the quarter as they ramped production across the entire hardware segment and improved coordination with their external partners.

We closed 2018 with hardware backlog 9% higher than 2017. The extend in ATM revenue was partially offset by decreases in self-checkout and point-of-sale of 16% and 12% constant currency, respectively. Self-checkout revenue was down, largely due to the timing of customer rollouts, which were pushed into the first quarter, as well as a significant comp from a year ago. Point-of-sale revenue was lower in the quarter due to several big customer wins in the prior year when point-of-sale revenue increased 20%.

On the margin side, while hardware operating income decreased year over year due to higher costs that included expediting and warehousing, on a sequential basis, their operating loss narrowed significantly as a result of increased production, as well as their productivity initiatives. As we've said previously, returning hardware to profitability is a primary objective of the company, and the initiatives they took in 2018 to redesign their manufacturing network and help supply chain logistics will help profitability over time. coast 12 shows their free cash tide for the fourth quarter and the full year. Both Q4 and fiscal year 2018 depict solid free cash tide performance but were lower than the prior year, primarily due to lower earnings and increased working capital, primarily inventory.

Slide 12 also shows their net debt to adjusted EBITDA at the halt of Q4 and for the full year. They finished 2018 at 2.8 times which is equal to Q3 of 2018, but up from prior year due to lower income from operations. In addition, recall they closed on both their acquisitions of JetPay and StopLift in Q4, which, combined, represented over a $200 million expend of cash in the quarter, which would occupy otherwise been used to pay down debt. On coast 13, you will find their full-year guidance for 2019, which is the result of a detailed planning process they conducted with their novel leadership team in Q4 and aligned toward the strategic growth platforms outlined on investor day.

Total revenue growth is expected to live in the 1 to 2% range, including acquisitions. Note in their revenue guidance that as their business model changes and they start to bring novel products to market, they will start to shift from perpetual license revenue to subscription-based revenue, which may occupy a dampening upshot on their overall revenue as they grow their recurring revenue base. As they waddle through 2019 and beyond, we'll update you as to their progress, as well as the repercussion of the shift on their financials. climb in 2019, they occupy reorganized the business by industry and will change their reporting segments effectual Q1 2019 to banking, retail, hospitality and other.

The latter including businesses which are not material for divide disclosure. This change will animate us invest in a product amalgamate unique to those industries and that focuses on recurring software and services to drive profitable growth. Although they will not live providing guidance by segment, they reflect it would live helpful to provide the size of each segment. Banking comprises roughly 50% of total revenue; retail, 33%; hospitality, 12%; and other, 5%.

We will continue to report total company software, services, hardware and recurring revenue in order to track their progress against their strategy to drive more recurring software and services revenue. climb with their first quarter 2019 earnings call, they will start to report their results on this basis and as is required, we'll also provide eight quarters of historical financials restated on the same basis. 2019 EBITDA is expected to live $1.04 billion to $1.08 billion. Their 2019 GAAP EPS is expected to live $1.91 to $2.01.

Our non-GAAP EPS is expected to live $2.75 to $2.85 for the full year. They occupy assumed a tax rate of 23 to 24% and a participate signify of 151 million shares. For a reconciliation of both adjusted EBITDA and non-GAAP EPS, advert to the supplemental schedules in the earnings release. They anticipate free cash tide for the year to live in the 300 to $350 million range, up from $223 million in 2018.

We also anticipate the linearity of their cash flows to result a similar pattern to previous years, with the majority of free cash tide generated in the fourth quarter and higher working capital requirements earlier in the year to meet their higher backlog. They occupy also outlined their blueprint for capital allocations for 2019 and occupy prioritized internal investments in their strategic growth platforms. As a result, they are increasing their software-related investments to accelerate product launches and enhancements and to position the company for future growth. They anticipate to extend CAPEX to a range of 350 to $375 million, and we'll designate these funds primarily to their strategic growth platforms, which they believe will drive the highest growth and recrudesce on investment in the next three to five years.

On the M&A side, to offset the higher planned CAPEX, they anticipate to decrease their M&A target to the 300 to $400 million range. And we'll prioritize targets that will add to their software product portfolio, further expand their global distribution and extend their services revenue. And finally, they anticipate participate repurchases of approximately $100 million to offset dilution, which is lower than amounts repurchased in previous years. Overall, they intend to maintain a tough pecuniary profile with manageable leverage and ample liquidity.

Slide 14 shows a bridge from 2018 actual EBITDA to 2019 EBITDA and is intended simply to give you a high-level depiction of their earnings drivers for 2019. First, on the left-hand side of the page in red, they depict the three main margin headwinds they pan in 2019. First is price and mix, something that they deal with annually. They believe that the repercussion this year will live less than previous years as a result of better pricing discipline, improved contracting and more dynamic pricing models they are implementing to appropriately price their bundled offerings.The next two bars are perhaps their most significant expense increases.

After several years in which compensation to their employees, both fixed and variable, was well below expectations, they blueprint on returning to a normalized year where they meet their commitments to their employees and reinvest in them via commandeer merits and incentive pay. real estate costs will also live up, primarily from the opening of a second office tower late terminal year at their Atlanta headquarters location and for which, we'll occupy a full year of OPEX this year. These headwinds will live more than offset by a number of earnings drivers listed here in green. First, business growth represents planned increases in volume across their business and helped by a tough backlog position in both ATMs and self-checkout as they start the year, combined with continued services growth.

Next, following a tough 2018, they anticipate services margin to continue to expand as a result of their productivity actions, though at a slower rate than previous years as they partially reinvest to champion the revenue growth and as year-over-year comparisons become more difficult. Next, a recovery in hardware will live a ample driver of margin next year. First contained in this bar is the customary variable cost productivity they drive annually in their manufacturing operations, primarily on the direct material side, which is intended to offset price and other erosion. But this year, they are also helped by lower cost from their hardware transformation efforts as they realize a full year of savings from their plant consolidation efforts and are now fully established with their manufacturing and logistics partners.

We'll also sharply reduce onetime costs they incurred in 2018, primarily in the areas of transportation and warehousing as they shifted to their novel model. The result should live improved profitability and an operating loss in hardware that is significantly less than 2018 and that they hope puts us on a path to breakeven. And finally, in OPEX, their blueprint to generate at least $100 million in annualized savings, the bulk of which is OPEX, remains on track. The majority of these savings occupy already been achieved, primarily through workforce reductions, as well as writedowns of IT projects, which are no longer considered strategic and where they occupy abandoned future development and expend of the assets.

The poise of the savings will live realized throughout the year, and they fully anticipate to meet or exceed this savings goal by the halt of the year. As mentioned in their earnings release, in the fourth quarter, they recorded a $64 million permeate related to these actions, which is excluded from their non-GAAP EPS and which impacted cash by $19 million. They anticipate to incur an additional $30 million permeate in 2019, which will also live excluded from their non-GAAP EPS and will repercussion cash by an additional $40 million to $50 million and which is already contemplated in their free cash tide guidance. In total, their operating expenses as a percentage of sales, excluding their JetPay acquisition, will live similar in 2019 as 2018.

And as you can see, their projected EBITDA growth in 2019 is being driven by increases in revenue and obscene margin, primarily from productivity in both hardware and services while keeping their operating expenses in check as they reinvest in their people. With that, I'll gyrate it back to Mike for closing comments.

Mike Hayford -- President and Chief Executive Officer

Thanks, Andre. In closing, they spent the better piece of 2018 getting back to basics. They refocused on their customers, organized their company around profit centers, delivered faultfinding products to the marketplace and strengthened their management team. They entered 2019 with improving execution and anticipate to stamp a recrudesce to growth.

We remain steadfast in their strategy to shift their revenue amalgamate toward more recurring software and services and are increasing their investments in their six strategic growth platforms as they perceive to accelerate their transformation. They occupy made tremendous progress over the terminal nine months, and I'm supercilious of the entire NCR team and their commitment to their customers and the energy and excitement they occupy shown in champion of reshaping the future of NCR. While there is much work left to live done, I believe they are on the right path to invigorating their business and elevating the competitive differentiation they present customers around the world. Thank you for your time.

And now Andre, Owen and I will seize your questions. 

Questions and Answers:

Operator

[Operator instructions] We'll seize their first question from Dan Perlin with RBC Capital Markets. tickle travel ahead.

Dan Perlin -- RBC Capital Markets -- Analyst

Thanks, guys. wonderful evening, and thanks for entire the incremental detail. I had just a brace of quick questions. First was around the ATM growth in the quarter.

It was very nice to descry it rebound up 26%. You did philosophize it came a petite bit short of expectations, and I'm just wondering what drove that delta for you guys. I know that you had been running at the supply level. I thought that would kindly of rep you to flat.

So just wondering if there were some call-outs there first.

Mike Hayford -- President and Chief Executive Officer

Yeah, Dan. Thanks. To philosophize it's below expectations, I reflect I'd philosophize it this way: They had kindly of set a goal to rep back to year-over-year even on their revenue of ATMs. And as they shared in second, third quarter, they actually had pretty wonderful orders, and they were a petite bit constrained by their capacity to manufacture, which picked up in the third quarter and continued through the fourth.

So I reflect what we'd philosophize is they had enough orders and backlog to rep to a year-over-year flat number. And the teams worked really, really difficult to rep the boxes out the door, rep them shifted and installed. But they were a petite bit short. And the constraint there was really manufacturing side as opposed to orders or backlog.

Dan Perlin -- RBC Capital Markets -- Analyst

OK. So a petite more of timing and so the expectation would live the incremental falls into the first half of the year -- first quarter of the year. The second thing is on the pivot away from M&A to internal investments. And so I'm wondering, was it something that as you were going through the strategic planning process that you realized now was the time to act to invest in these internal investments, in particular around software? Or was it a office of just M&A opportunities that were just beyond your poise sheet at the halt of the day?

Mike Hayford -- President and Chief Executive Officer

Well, I reflect I'd say, first, what you described, they laid out their six kindly of strategic platforms in November. And what those are, those are areas that they feel tough that we've got assets that they can leverage and seize to market and win. And so they laid out the six areas. As they attach their blueprint together for investment, we've got some internal build-out that they need to do.

And they talked about Aloha and bringing that to cloud. They talked about the Emerald product, which we've got up and running at a brace of sites already halt of this year that we're going to attach some more money in, which gets it to a cloud-based retail product. They talked about Silver. They talked about what we're doing in the petroleum locality with their Optic product; and then what we're doing with Digital Insight, what we're doing with activating real on the bank side.

So they looked at a succession of products. They looked at the current pace and blueprint that they occupy been executing for the terminal brace of years and said they occupy a desultory to accelerate that and spend a petite bit more money in '19 and rep to market faster. So they made the determination to achieve that. I don't reflect I'd looked at it and philosophize they could not find enough M&A opportunity.

I reflect they quiet descry M&A and kindly of at the even that they had indicated in November at investor day where we're going to live buying a petite early stage. We're going to buy product. We're going to buy distribution. We're going to buy some market participate and rep some leverage out of areas, particularly in their global services and professional services area.

So I reflect they quiet descry the opportunity, but clearly, as you referenced, there's some larger ones that they will not participate in. But as they looked at '19, they said let's spend -- shift a petite bit more into internal CAPEX and then spend a petite less on M&A just based on the break to build out their internal products.

Andre Fernandez -- Chief pecuniary Officer

Hey, Dan, it's Andre. Just to add, I reflect when you perceive at the performance of their software business, in particular, you descry it's not exactly where they want it. So with the margins, I reflect in my prepared remarks, the margins came down in piece because we're incorporating a lot of third-party product. And I reflect as Mike said, they need a broader software portfolio to reckon less on third party.

So I reflect they reflect of M&A with that in mind. Also, too, you perceive on something like software maintenance as we've had, although they're getting better, some product property issues. So piece of their CAPEX is also investing to fulfill -- to meet a technical debt in software that they reflect will then help their software maintenance revenues and margin over time.

Dan Perlin -- RBC Capital Markets -- Analyst

Great. I just want to sneak one more in, if I could, to Andre. So the 1 to 2% guidance, two things. One is, what's the FX assumption embedded in that? And then two, it wasn't clear if you were suggesting that the shift toward subscription revenues was not already contemplated in that.

You made it sound like that might live up for review to the extent that that we're going to accelerate. Thank you.

Andre Fernandez -- Chief pecuniary Officer

Yeah. I don't reflect we've disclosed. They anticipated some FX headwind in there. The FX overall was neutral for us for this year, but there is some implied in there.

I reflect it's around 1% or so. And then they also occupy their acquisition in there, and that's also 1%. So again, there's -- when you add JetPay, the amount of organic revenue growth is moderately limited. I reflect when I hinted at the shift, that really wasn't an repercussion so much in '18.

But as they develop the novel products and actually, we're starting to descry on the margin now that we're forced to elect whether they seize something as a term license or they seize it as a subscription. And so as they start to consciously achieve that and to the extent that it impacts their revenue, they just said, listen, they want to, we'll withhold you updated to the extent that it does and update you along the way. So there is some of that happening, which is contemplated in the 1 to 2%. To the extent that it increases, we'll withhold you posted.

Mike Hayford -- President and Chief Executive Officer

Yeah. Let me just add some color. So they talked about strategically the amalgamate shift to recurring, and they set some goals to waddle from the mid-40s, which is where they ended up in '18, up north of 60% over a five-year period. They also talked about shifting the amalgamate away from hardware to software to services -led offerings.

So as Andre and Owen and the team built the budget, they looked at specific products that they occupy ready to travel to market and sell it as subscription so they rep a recurring revenue. And those are contemplated in the plan. I reflect the other point is if they could accelerate and waddle faster to subscription, they would. So right now, they occupy baked into the blueprint a even of migration to subscription that they believe is going to happen.

If they descry an break to accelerate, they will seize edge of that, and then they will participate with you what happens during the year.

Dan Perlin -- RBC Capital Markets -- Analyst

Great, thank you.

Operator

And they will seize their next question from Katy Huberty with Morgan Stanley. tickle travel ahead.

Katy Huberty -- Morgan Stanley -- Analyst

Yes, thank you. wonderful afternoon. First question, how are you thinking about first-half versus second-half revenue and earnings seasonality? Obviously, the company has had some back-end-loaded years or expected some back-end-loaded years coming into both '17 and '18. How are you thinking about seasonality in 2019?

Andre Fernandez -- Chief pecuniary Officer

Thanks. Katy, it's Andre. So in my prepared remarks, I reflect I mentioned the cash flows. I reflect we'll live very consistent with what's been the four, five-year average.

And likewise, their EPS at blueprint is also consistent with the four to five-year average. So I reflect that's very much in line. When you perceive at then what's happening over the course of the year, remember, you're starting the year with a very tough hardware backlog, and that's going to live offset by -- recollect now we've got an acquisition of JetPay, which is initially dilutive and then improves over the course of the year. You've got interest, which is higher.

Interest has been increasing over the course of '18 and now, it's higher throughout '19. Also, their -- as you saw their tax rate, which was 19% in 2018 is higher in Q4 of '18, and then we've given you a 23 to 24% guidance for next year. Also, recollect now some of their investments are around things like Silver, which Mike talked about in his prepared remarks, and also anticipated software margin improvement that they reflect we're going to rep over the course of the year as they resolve product property issues and as they spend additional CAPEX in software. So again, overall, I think, again, sequentially in line with the terminal four or five years.

By the way, that -- as a data point, I reflect first quarter was about 16, 16 and a half percent of total year EPS. That's their four to five-year average. And then when you just perceive at the comp of '19 versus '18, you'll descry a better earnings comp just year over year not versus the four, five-year tolerable in the second half of the year. Because recall, the second half of '18, particularly the third quarter, was difficult for us with the manufacturing issues they had.

Katy Huberty -- Morgan Stanley -- Analyst

OK, that's helpful color. On obscene margins, they were down 200 basis points in the fourth quarter. Obviously, tied to the work that you're doing in hardware, which is quiet in process. But with this strategy, this shift toward software and services, clearly, the obscene margins need to start touching in the right direction to match that strategy.

When achieve you reflect you'll live through the work in hardware so that that's not holding you back from showing the right margin trajectory?

Owen Sullivan -- Chief Operating Officer

Yeah. This is Owen, Katy. I think, from their perspective, they came through -- or entered the fourth quarter with quiet some babel in the system, if you will. Their confidence even leaving the fourth quarter is significantly higher.

We believe that from the supply chain perspective, they occupy qualified the suppliers that they needed to interpolate into the supply chain. They occupy rationalized the supply chain and stood them up around the local markets in Mexico and Budapest and Chennai. And they reflect we've got the production levels of performance where they need them. So they Come into '19 sentiment wonderful about both the production and eliminating the headwinds on expedites and extraordinary costs for meeting the manufacturing needs in the fourth quarter.

And now they need to gyrate their attention to really leveraging what we've got in situation from a cost efficiency, cost performance standpoint. So they achieve believe we're back on track. They -- I want to descry us fulfill at the production levels and at the efficiency levels as they travel through the first quarter into the second quarter. We're sentiment like we're on the proper trajectory to start touching the hardware margins much closer to the breakeven that we're entire looking for.

Mike Hayford -- President and Chief Executive Officer

I mean, Katy, since -- the bridge that Andre provided on the EBITDA lock, I think, speaks to what's going to chance in hardware, that in addition to some of the supply management that they achieve on an annual basis, they occupy costs that they incurred in '18 over the transformation such as expediting and touching materials around and expediting and touching finished goods around that they will not incur. And they also had costs related to transitioning from a brace plants that they owned to an outsourced provider. And they occupy some overlaps. So those costs travel away in '19.

And so to Owen's point, we'll get a nice headway into improving profitability. They don't believe we'll rep it to -- profitable in '19, but we'll get a pretty wonderful movement and get it much more toward breakeven.

Katy Huberty -- Morgan Stanley -- Analyst

Good to hear. Thank you.

Operator

We will seize their next question from Dan Kurnos with The Benchmark Company.

Dan Kurnos -- The Benchmark Company -- Analyst

All right. Great, thanks. wonderful afternoon. Maybe if you guys -- I know you touched a petite bit on this in the script and in the slides.

But just you mentioned Service wallet share. Obviously, that was kindly of a ample highlight to the upside, in their view, in the quarter. Customer satisfaction, you called out, but any other incremental color you could provide there? And then just on JetPay, I know that you guys talked about some immediate customer uptake once you guys had it on the platform. You've given us some parameters around expectations for the year, but if you could animate us reflect how much of that is sort of organic JetPay growth versus how much of that is assumed customer wins and where there might live some delta there would live helpful.

Mike Hayford -- President and Chief Executive Officer

Yeah. Let's start with the services. So again, I reflect they were pleased, year-over-year services, their margin increased by 110 points or 140 on a constant currency perspective. So we're continuing to descry where we've made investments now in '17 and '18, specific actions that we've taken to help the technology that they leveraged, to help the model that they used in terms of kindly of the hub-and-spoke that we're using for services.

And then as you referenced, we're very focused on service. They did a number of things. So in addition to improving the margin, they did a number of things on the service platform to help their delivery to their customers and to focus not just on meeting their compress commitments, but focus on winning against their competitors. So specifically, ATM market, their goal is to live the best provider in the marketplace not just meet their obligation.

So services, they feel very wonderful about heading into '19, and the blueprint for '19 is to continue to help service property and rep some margin expansion. On JetPay, obviously, we've picked up a reserve of business. And the blueprint is to really just to travel into their businesses where they already occupy a relationship. They occupy a relationship on the point-of-sale with hardware and with software in both the Hospitality business and also the Retail business.

So existing customers who are using, in some cases, their hardware, their point-of-sale system that drives their enterprise, as well as a payment gateway like connected payments. And then they would attach the merchant acquiring services that they picked up with the JetPay acquisition and complete the transaction and seize a fee for that. So the team right now, you may occupy seen with the press release literally the day after they closed, they occupy an Aloha client up and using JetPay for merchant acquiring. They continue to focus on adding more clients.

We'll achieve that throughout the year. We'll add scale and capacity to JetPay, and their goal there is to cross-sell. So they occupy -- a chunk of the growth related to JetPay in '19 is not just year-over-year acquired revenue but also growth in that business.

Dan Kurnos -- The Benchmark Company -- Analyst

Great. And if I could just sneak one more in, just to interrogate the M&A question a petite bit differently. How much achieve you reflect -- if you're looking at kindly of the three to five-year plan, Mike, that you've outlined here, how much of the determination is -- you're looking at the, as you attach it, internal maybe deficiencies or whatever it is on the tax stack. I reflect maybe Andre brought that up.

How much of that is holding back growth versus going out there and buying kindly of what you need to tuck in to occupy this thing with the right amalgamate and the right growth trajectory on kindly of a three to five-year time horizon?

Mike Hayford -- President and Chief Executive Officer

Yeah. I think, again, they looked at some of the assets that they occupy today. sample would live in hospitality, the Aloha product, which has a very, very tough market share. And they said we're much better off investing in Aloha, continue to add feature-function, taking Aloha to the cloud and then continuing to pick up market participate than trying to travel out and tack that on another product.

So same in retail with the Emerald product and the investments we're going to get in Emerald. I would philosophize the same in Digital Insight for what we're -- where they occupy hosted offerings focused on the U.S. They believe they occupy a very tough product, and they felt better about investing in their own product in those three examples than they did going out and acquiring. But I don't want to -- so they quiet reflect there's opportunities to achieve M&A.

We're going to continue to pick up products. And again, to attach it into perspective, they reflect their brand and their distribution attain and their capacity to install and implement with their services platform is stronger and larger than the product amalgamate that they have. So they perceive at it as an break to pick up more products like they did with StopLift, like they did with Zipscene where those are going to live cross-sell products. We've picked up a HR and payroll system with the JetPay acquisition that we're going to cross-sell under the SMB market.

So we'll continue to perceive opportunistically at areas that they can expand just based on, they reflect they occupy some leverage scope with their footprint.

Dan Kurnos -- The Benchmark Company -- Analyst

Great. Thanks for entire the color.

Operator

Moving next, we'll travel with Matt Summerville with D. A. Davidson.

Matt Summerville -- D.A. Davidson -- Analyst

Thanks. Two questions. First, can you just observation specifically on the ATM business? Maybe talk about the underlying tempo you're seeing in terms of incoming order rates across the three major regions, kindly of frame up the market, if you will, and kindly of removed from that the babel around the delivery challenges, etc., that you would occupy over the course of the year. Again, trying to rep a real feel for the underlying tempo in that business specifically.

Mike Hayford -- President and Chief Executive Officer

Yes, this is Mike. Let me just start with -- kindly of at a macro even then I'll occupy Owen and Andre kindly of cover the regions. So again, 2018, I don't reflect -- considering it was a pretty wonderful ATM year for us, that they start to ramp up in the third quarter then we're hitting the stride in the fourth quarter with manufacturing. But again, they had tough enough orders that they quiet exited the year with a backlog.

And so they feel wonderful about running into '19 that we've got their plans able to address the backlog and metamorphose that into revenue. So year over year, they perceive at ATMs, where terminal year, they were struggling to rep to breakeven. They reflect we'll rep a petite growth out of ATM business this year into '19. And they -- a petite bit of that conviction is just the backlog is strong.

And then they -- everything we're seeing is that the market is quiet holding up for ATMs, predominantly, it's literally as they supersede fork function, less as a cash dispenser and more as a substitute for automating what takes situation in a fork for both personal lines and tiny biz lines. Owen, achieve you want to speak to kindly of the...

Owen Sullivan -- Chief Operating Officer

Yes, I would harmonize with entire of that. If they perceive at '18, had their manufacturing environment held pace to '17, meaning if they had maintained the same conversion rate, they would occupy been flat, probably up 1 point on ATM. So the momentum was there. What was seen in terms of backlog right now, their order rate is around -- just about 9% growth year over year.

And their backlog coming into the first quarter is up 22%. So they reflect we're sentiment the momentum that the market is -- they quiet reflect exists in the marketplace. require for the 80 succession is very strong. We're getting wonderful tailwinds from both Win 10 and from some of the competitive activity out there.

Across the regions, I would philosophize the U.S. market continues to live very strong. Europe is flat to slightly up. We're seeing less and probably down in the Asia Pacific market.

But generally, they descry that momentum coming out of the year into certainly '19 with a pretty tough outlook that if they withhold executing out in the bailiwick and withhold producing at the even they are, they should occupy a wonderful ATM performance in '19.

Matt Summerville -- D.A. Davidson -- Analyst

And then just as a follow-up question. Would you guys live willing to parse out the magnitude of onetime, I'll just convene them, hits you took in the hardware business due to some of the self-inflicted stuff that you've talked qualitatively about today?

Mike Hayford -- President and Chief Executive Officer

Yeah. I mean, they -- again, they had a brace of different areas that hit us because of entire the transportation and the movement, they had entire the plans. I don't know, Andre, if there's a harsh kindly of range that that hit us with.

Andre Fernandez -- Chief pecuniary Officer

Well, listen, I reflect what you saw in their charts was on an operating basis, they lost, I reflect it's in the supplementals, $125 million this year. But sequentially, that is improving. And I reflect we're saying, listen, we're not going to crash even next year, but we're going to dramatically reduce that loss. And I reflect we're going to try to chop that by more than half.

So that's $50 million to $60 million that we're going to pick up through a combination of onetimers in 2018 that won't repeat, a better pricing environment, some savings also that we're getting from their manufacturing transformation initiatives as well. So year over year, again, we're going to shrink that deficit by probably at least 60 million, $70 million.

Matt Summerville -- D.A. Davidson -- Analyst

Thank you very much guys.

Operator

Moving next, we'll seize a question from Ian Zaffino with Oppenheimer Funds. tickle travel ahead.

Ian Zaffino -- Oppenheimer and Company -- Analyst

Hi. Thank you very much. The question will live on the services side. We've seen some nice margin expansion there.

How much more achieve you reflect there is? Or achieve you occupy a target out there that's -- internally that you're targeting?

Mike Hayford -- President and Chief Executive Officer

Yeah. We're pretty pleased with the improvement terminal year, 110 basis points or 140 on a constant currency basis. Their goal has been, each quarter, to pick up some improvements. We've got some plans in '19 to continue to pick up incremental over the course of '19.

I achieve reflect they anticipate it to late down. I reflect the improvements we've seen the terminal brace of years with the very focused endeavor and the efforts been focused around not just cost take-up but changing the model, also driving revenue and driving efficiency with scale. So I reflect you're going to descry that late down a petite bit in '19, so they will not rep quite the same margin expansion. And then what I would philosophize is going forward, I reflect they feel wonderful about the model, and they need to add some scale to it, meaning add some more customers in a market to continue to rep basis point improvements.

So I'll leave it at '19, we'll rep a petite bit of increase, and then we'll occupy to perceive heading into '20 whether they could pick up some more expansion.

Ian Zaffino -- Oppenheimer and Company -- Analyst

OK. And then just a follow-up on the revenue guidance. It seems like so-so. I reflect you said organic revenues will live roughly flat to maybe up 1%.

Is that what you said? And then, I guess, the follow-up is really what I'm getting to is, how achieve you descry it breaking out between the different businesses and the different divisions as far as -- will everything live a harsh grow or a harsh flat, achieve you anticipate any declines, etc. Thanks.

Mike Hayford -- President and Chief Executive Officer

Yeah. I'll start with the kindly of revenue roll. So they said 1 to 2% revenue growth. And again, if you perceive at JetPay, that's almost one point.

So organically, you could perceive at that and philosophize it's 0 to 1%. I reflect what they shared at investor day is they were going to rep back to growth in 2019. And based on '18, it was off a brace of points. And so they achieve blueprint to rep growth in '19.

We built a blueprint that they feel wonderful about. But again, we're looking at not only getting back to growth and driving some incremental improvement in their profitability, we're trying to change the business. And I reflect they shared at investor day that this is a three to five-year journey that will continue to rep some growth. But including in that growth is changing the amalgamate and touching it to recurring.

So we're going to occupy a petite bit dampened revenue growth because they are going to live shifting from their businesses to subscription-based. You're going to descry us waddle from hardware to software and services. They occupy a lot of investment going on in software and services in 2019 so they can continue that move. But again, it's not going to live a one-year shift.

It's going to seize a brace of years to rep there. So I'll let Andre give a petite color into where they descry the growth.

Andre Fernandez -- Chief pecuniary Officer

Yes. No, I reflect you hit it. It's -- they said JetPay, so payments, not only the core business, as Mike said, but also attaching payments onto things like Silver, which is one of the key areas that we're investing in. So as they spend CAPEX on Silver and ramp-up Silver, every Silver box that goes out, it's going to occupy a payment solution connected to it as well.

So you got payments, Silver and the payments related to Silver, the ATMs they talked about and then a shift in licenses, as they said, I reflect on the margin, we're looking at potentially lesser term licenses in some areas and then more toward recurring, which could occupy a dampening effect. I reflect where the margin growth and it's going to Come from is just more productivity, both in, as I said, as they spend more in getting margin improvement on the software, as well as the hardware that they talked about.

Operator

We'll waddle next to Rob Wildhack with Autonomous Research. tickle travel ahead.

Rob Wildhack -- Autonomous Research -- Analyst

Hi, guys. I wanted to interrogate a petite more about the shift from license to subscription. Can you talk about any feedback you've received from customers so far and if there's been any diversions in those responses across the different verticals?

Mike Hayford -- President and Chief Executive Officer

Yeah. Let me -- so again, we're at the climb of that journey, and they did very petite in '18. You could just assume none. I mean, they attach plans in place.

We had some products. They don't occupy entire of their products ready to get a shift to subscription or cloud. So they didn't occupy much in '18, by the way, of going out and sampling the market. Owen and his team occupy done a lot of work looking at how achieve they bundle, how achieve they package that and travel to the market in that fashion.

We've started to achieve calls in this fashion, and they started to occupy some very -- some wonderful success around feedback. But we're early stage. Hopefully, at the halt of this quarter, when they achieve their call, they can talk about some of the successes going forward. We've planned, again, incrementally that we'll occupy some success in 2019, which is why we're at the even that we've indicated in terms of guidance.

If they occupy better success than they think, again, we'll Come back and give you an update. So reflect of it as early stage, and we'll report every quarter at how well that transition's going.

Rob Wildhack -- Autonomous Research -- Analyst

Makes sense. And terminal quarter, you called out the competitive environment as being a tailwind. Owen, you touched on it a petite bit, but can you give us some more detail as to what you're seeing now and kindly of what you're expecting for 2019?

Owen Sullivan -- Chief Operating Officer

I'm not sure we've quantified exactly what the competitive component of market activity looks like. I mean, in general, we're sentiment like there is quiet an immoral lot of break out there. Their folks are being as aggressive in terms of their marketing plans and their coverage blueprint as they occupy challenged them to be. And I reflect what we're seeing is a collective of results, entire the different reasons.

But I haven't quantified how much of it's from Win 10 or from competition. Their sense is that there's clearly some tailwinds there, but they haven't really quantified.

Mike Hayford -- President and Chief Executive Officer

Yes, I mean, they feel pretty wonderful about their succession 80, which they rolled out terminal year. And again, they had hit some challenges getting it out the door because the require was a petite stronger than they anticipated. They feel wonderful about that compared to the competition. I reflect they feel wonderful about where they sit vis-à-vis some of their competitors and the feedback from marketplace in terms of where we're positioned with their capabilities around servicing ATMs and again, their machine itself.

So I reflect we've said we're going to rep some growth back in ATMs. I reflect they feel that we'll win their participate or may live a petite more than their participate in the marketplace. They occupy a brace of tough competitors there, but they feel good. Self-checkout, they occupy a ample initiative terminal year to rep a self-checkout device out the door.

Got it a petite bit late, but they started to rep some sales in the terminal half of the year. Year over year, self-checkout was not tough in '18, but they anticipate that to Come back a petite bit. Competitively, they reflect self-checkout will live good. I'd philosophize the Retail side, we're looking at that.

We feel pretty good. With some of the hardware issues, they got hardware issues on the retail point-of-sale systems going out the door, their only concern there is that they occupy customers who typically relying on us. And they occupy to watch to get sure they Come back now that they occupy the capacity to deliver. So we'll watch that.

But again, on ATMs and self-checkout, they feel pretty wonderful about their competitive position.

Operator

And we'll waddle to next to Paul Coster with JPMorgan. tickle travel ahead.

Paul Chung -- J.P. Morgan -- Analyst

Hi, thanks. This is Paul Chung on for Paul Coster. So just to result up that much easier comps in self-checkout and point-of-sale. So just wanted -- I want to hear about some of the deals that you occupy in the pipeline that give you some confidence for some growth there.

Mike Hayford -- President and Chief Executive Officer

Well, without, I mean, mentioning specific deals, again, on self-checkout, they talked about terminal year about getting their SCO-6 out the door, particularly for the European market. And it's petite bit longer than they anticipated. So they occupy that out there now, and they achieve occupy a petite bit easier comps. So they feel pretty wonderful about SCO again.

Point-of-sale, the biggest repercussion in '18 was their Optic device, which was a -- it's a petroleum gas top head of a pump device that they had pretty wonderful sales in '17 and in '18, did not materialize the sales based on their capacity to rep the product up and running for additional customers. So they occupy a petite bit more confidence in that coming back in '19. I'd philosophize as you perceive at the growth year over year, again, we've got 1 to 2% on, in particular, JetPay. And it's going to live a pretty wonderful balance.

We anticipate some of the products that they focused on in '18 to live in the market for '19 and to live driving some sales. I don't know that I'd convene out any particular deal or customer that's going to -- that we'd philosophize is going to get a disagreement per se other than entire of them are going to animate fill in their reserve for '19.

Paul Chung -- J.P. Morgan -- Analyst

OK. And then my follow-up is on the ATM space. So with the consolidation happening possibly in the regional banking space, how does that kindly of repercussion future ATM software demands, margin, etc.?

Mike Hayford -- President and Chief Executive Officer

Yes. A petite bit, they occupy to perceive at it and philosophize the number of ATMs is kindly of what drive their business. And so they believe the number of ATMs, at least on the mergers that got announced, they are going to continue to live out there. In some cases, you worry a petite bit on each side.

I reflect in this situation, they occupy very wonderful relationships on both entities that are combining. They perceive at it, like you said, the hardware -- they perceive at the Service on top of the hardware, they perceive at the software stack on top of the hardware. And their goal is to live a winner in the Service stack, to live a winner in the software stack and live a winner in the hardware stack. So in this situation, I don't reflect they descry anything at risk for us in that combination, but we'll occupy to descry how that plays out the next brace of weeks.

Operator

And at this time, I would like to gyrate the conference back over to Mike Hayford for any additional or closing remarks.

Mike Hayford -- President and Chief Executive Officer

I just want to thank everyone for joining us today. To close, in '18, they made significant progress in improving their execution and positioning NCR to recrudesce to growth. I'm confident that their strategy they shared at their investor day will create long-term shareholder value. The blueprint that they just laid out for 2019 puts us on the path to achieve their goal, and their entire team is committed to achieving their goals for the year.

Again, I want to thank you for your time and perceive forward to speaking with you again on their Q1 earnings convene and providing an update on their business progress.

Operator

[Operator signoff]

Duration: 63 minutes

Call Participants:

Michael Nelson -- Vice President of Investor Relations

Mike Hayford -- President and Chief Executive Officer

Andre Fernandez -- Chief pecuniary Officer

Dan Perlin -- RBC Capital Markets -- Analyst

Katy Huberty -- Morgan Stanley -- Analyst

Owen Sullivan -- Chief Operating Officer

Dan Kurnos -- The Benchmark Company -- Analyst

Matt Summerville -- D.A. Davidson -- Analyst

Ian Zaffino -- Oppenheimer and Company -- Analyst

Rob Wildhack -- Autonomous Research -- Analyst

Paul Chung -- J.P. Morgan -- Analyst

More NCR analysis

This article is a transcript of this conference convene produced for The Motley Fool. While they strive for their fatuous Best, there may live errors, omissions, or inaccuracies in this transcript. As with entire their articles, The Motley Fool does not assume any responsibility for your expend of this content, and they strongly animate you to achieve your own research, including listening to the convene yourself and reading the company's SEC filings. tickle descry their Terms and Conditions for additional details, including their Obligatory Capitalized Disclaimers of Liability.

More From The Motley Fool

Motley Fool Transcribing has no position in any of the stocks mentioned. The Motley Fool recommends NCR. The Motley Fool has a disclosure policy.


Emirates NBD scores with Oracle Cloud | killexams.com real questions and Pass4sure dumps

Emirates NBD, a leading bank in the region, has reported a boost in sales performance following the implementation of Oracle cloud solutions.

The bank has implemented Oracle Incentive Compensation management solution to drive improved sales performance.

The adoption of Oracle’s compensation application follows Emirates NBD’s recently announced AED 500 million commitment to further digital innovation and multichannel transformation of its processes, products and services.

Prior to the novel implementation, the bank followed manual procedures for compensation calculation. The Oracle cloud platform now provides real time access to performance data and empowers the bank’s sales and fork managers to get timely operational and strategic decisions.

“As a bank that values digitisation to help business efficiency, they are delighted to continue their long standing partnership with Oracle,” commented Suvo Sarkar, senior executive vice president, Retail Banking and Wealth Management at Emirates NBD. “We faced a pressing business challenge which was the need to view the sales team performance on a daily basis in order to get required interventions to optimise productivity. The Oracle platform equips us to align and manage their frontline better, leading to improved performance and productivity.”

“Oracle cloud solutions for the banking sector occupy been developed with an objective to drive innovation and transformation by increasing business agility, lowering costs and reducing IT complexity”, said  Arun Khehar, senior vice president ECEMEA, Applications business Oracle. “We are delighted that Emirates NBD has achieved its strategic business objectives with Oracle solutions. Emirates NBD is at the forefront of the digital transformation drive in the UAE and they perceive forward to jointly achieving many more milestones”.    



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